Assessing Service Quality of a Type C Passenger Terminal Using Importance–Performance Analysis: A User-Based Approach

Publication Name : Disaster in Civil Engineering and Architecture 3 (1), 89-103, 2026

Citation : 1

Date : 2026


Publication URL
https://scholar.google.com/scholar?q=+intitle:"Assessing Service Quality of a Type C Passenger Terminal Using Importance–Performance Analysis: A User-Based Approach"