How customer relationship management and social media business profiles drive customer retention of MSMEs

Publication Name : Uncertain Supply Chain Management 12 (ISSN 2291-6830 (Online) - ISSN 2291 …, 2024

Citation : 5

Date : 2024


Publication URL
https://scholar.google.com/scholar?q=+intitle:"How customer relationship management and social media business profiles drive customer retention of MSMEs"