Service quality gap approach: A case of Indian customer’s satisfaction of private banks

Publication Name : International Journal of Business Excellence 2 7 (4), 429-453, 2014

Citation : 32

Date : 2014

Publication URL

https://scholar.google.com/scholar?q=+intitle:"Service quality gap approach: A case of Indian customer’s satisfaction of private banks"

Authors

FADHILAH

S1 - Pendidikan Kesejahteraan Keluarga

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